Terms of Service

About these terms

These terms apply when you browse or place an order through the Evanis online store. By placing an order, you agree to the terms that apply to that purchase. Nothing in these terms limits any consumer rights that cannot lawfully be excluded.

Products and information

We take reasonable care to present product descriptions, images, prices, options and specifications accurately. Colours and appearance may vary by screen. Please check product details, compatibility, variant selection, plug type, dimensions and technical specifications before ordering. If a listing is unclear, contact us before purchase.

Prices and payment

Prices and any delivery charges are shown at checkout before you submit your order. Payment must be authorised through the payment methods offered at checkout. We may correct obvious errors or contact you if an order cannot be fulfilled as presented; where an order cannot be accepted, any payment taken will be refunded.

Orders and fulfilment

After you place an order, you should receive an order confirmation. The confirmation acknowledges receipt of your order and does not necessarily mean that the order has been accepted if there is an obvious pricing, availability or technical error. Physical products may be dispatched by third-party fulfilment partners. Delivery estimates are guides and can vary by product, destination, carrier and customs processing.

Digital products

Digital products are supplied electronically after successful payment. You are responsible for ensuring that you have suitable software and equipment to open the file type stated in the product listing. Digital files are licensed for your personal or internal business use unless the listing expressly states otherwise. You must not resell, redistribute or publicly share the files as standalone products.

Returns, cancellations and faulty goods

Our Refund Policy explains our voluntary returns arrangements and how to contact us about cancellations, faulty goods, incorrect items and digital downloads. Your statutory rights under UK consumer law remain unaffected.

Acceptable use

You must not misuse the store, interfere with its operation, attempt unauthorised access or use the store for unlawful or fraudulent activity.

Third-party services and links

Some services, payment processing, delivery, tracking and digital downloads may be provided by third parties. Their services may be subject to separate terms and privacy information. We are not responsible for the content of external websites that we do not control.

Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or your statutory consumer rights. Subject to that, we are not responsible for losses that are not reasonably foreseeable or that arise from use of products contrary to their instructions.

Changes and contact

We may update these terms from time to time. The terms that apply to an order are those in force when the order is placed. If you have a question, please contact us through our Contact page.